Question 1

Do your wigs and extensions shed or tangle?

Accepted Answer

Minimal shedding may occur initially. Our hair is processed to reduce tangling and maintain smoothness, even after repeated use.

Question 2

How long does shipping take and do you ship internationally?

Accepted Answer

Processing takes 1–3 business days, delivery is usually 2–7 business days.

Question 3

How do I care for my hair bundles, closures, and extensions?

Accepted Answer

Use sulfate-free shampoo, gentle detangling, and leave-in conditioner. Store accessories in a clean, dry place and avoid excess heat.

Question 4

What types of hair products do you sell?

Accepted Answer

We sell a variety of hair products including shampoos, conditioners, styling tools, and hair extensions.

Question 5

Can the hair be dyed, bleached, or heat-styled?

Accepted Answer

Yes, our hair is human, so you can dye, bleach, curl, or straighten it. Always use heat protection and professional colouring for best results.

Question 6

Are your wigs beginner-friendly?

Accepted Answer

Yes! Many of our wigs come pre-plucked, glueless, and adjustable, perfect for beginners or experienced users.

Question 7

What should I use to maintain curls, waves, or textures?

Accepted Answer

Use curl creams, mousses, or light leave-in conditioners and finger-detangle to preserve the natural texture.

Question 8

Can I mix and match bundles, closures, and extensions for one hairstyle?

Accepted Answer

Absolutely! Our products are designed to blend seamlessly, allowing you to create full, natural, and versatile styles.

Question 9

How do I contact you if I have questions or need support?

Accepted Answer

Reach us anytime via:
Email: nicola@beautybyn.co.za 
Instagram: @beautybynicola
TikTok: @beautybynicola
 We typically respond within 24–48 business hours.

Beauty By Nicola

FAQ

Frequently asked questions